Clients say

Many of our customers come to us through the direct recommendation of existing clients. So what do clients say about the service we provide? And how have we helped protect and strengthen their businesses?

Client quotes

“I'd recommend any broker to CMR and know their clients will be well looked after.”
Steven Hallworth, Insurance Broker

“Our partnership with CMR spans 25 years. We are happy to support them in providing credit insurance for small businesses, due to their unfailing professionalism, experience and knowledge.”
Sarah Crawford, Atradius

Case study 1: Collecting for our clients
Interface Solutions are a successful Birmingham-based distributor of IT-based products, but they used to have problems collecting debts.

“Since 1991 CMR has recovered our debt for us with impressive results. Whenever we get a problem customer we pass the debt to them and are confident CMR will get us our money. Chasing debt can be tiresome and difficult - passing problem cases to CMR is an option we couldn’t do without.”
Sally Woodley, Credit Controller, Interface Solutions

Case study 2: Paying out claims promptly
Advertising Works are a highly-rated Scottish advertising agency. But last year, one of their major clients folded overnight.

“Last year one of our largest and most trusted customers plunged suddenly into insolvency. They owed us many thousands. Without our CMR policy we would have ended up filing a loss-making year with disastrous consequences. Instead the policy paid out a prompt claim and we could carry on almost untroubled.”
Sue Heathcote, Company Secretary, Advertising Works

Case study 3: Moving to CMR
Sweeney & Sherlock are a highly-respected shot blasting and powder coating business. With existing credit insurance in place, why did they switch to CMR?

“We had always used credit insurance but decided to switch to CMR - we find the service levels and systems they provide more customer focused and superior to our previous insurer. This was demonstrated when they settled a recent claim extremely promptly and efficiently.”
Anthony Sweeney, Director, Sweeney and Sherlock Limited